Your wellbeing is our priority

Responsible Gaming – Safe Betting Experience at 1xbest

Betting is for fun, not for stress. At 1xbest, we believe responsible play is the best play. Use our tools and keep yourself protected.

Limit-setting tools
Break feature
24/7 Support
18+ Only
Age Verification Is Mandatory
Time Control
Set daily limits
Budget control
Spending limit
Voluntary Break
Take a break any time
Betting is for entertainment only. If you feel betting is having a negative impact on your life, contact us immediately.
01
What is responsible gambling and why does it matter

At 1xbest, we believe Sports Betting should be an enjoyable form of entertainment — not a source of stress for you, your family, or your finances. Responsible gambling means betting within your means, consciously and in moderation.

Many people in Bangladesh see online betting as a form of entertainment. Without the right knowledge and boundaries, however, it can become a problem. That's why 1xbest is committed to creating a responsible gambling environment for every member.

The core goal of our Responsible Gaming program is to ensure you can enjoy betting while keeping your financial, mental, and family life on track. Our platform provides dedicated tools, limit-setting features, and access to professional support whenever you need it.

Remember — responsible gambling is not a sign of weakness. It's the mark of a smart player.

02
Principles of Responsible Betting

To promote responsible gambling at 1xbest, we recommend following a few core principles:

  • Think of it as entertainment: Don't treat betting as a source of income. It's entertainment — winning and losing are both part of the experience.
  • Set your budget in advance: Decide in advance how much you will spend on betting each week or month, and stick to it.
  • Respect your time limits: Set a daily time limit for your betting sessions. Spending too long can affect both you and your family.
  • Don't chase your losses: Chasing losses by placing more bets is one of the most dangerous habits you can develop. Avoid it.
  • Never bet with borrowed money: Never bet with borrowed money or funds your family depends on.
  • Keep your emotions in check: Avoid betting when you're angry, upset, or overly excited.
  • Take a break: Taking regular breaks is important. Just like sports, betting requires rest too.
Following these guidelines will keep betting enjoyable at all times and prevent it from ever becoming a problem.
03
Recognize the warning signs of problem gambling

Certain signs indicate that betting has gone beyond entertainment and become a problem. If you notice these signs in yourself or a loved one, take action immediately:

Financial Signs
  • Using betting funds to pay bills or debts
  • Betting with borrowed money
  • Hiding winnings
Emotional signals
  • Feeling restless or irritable when not playing
  • Placing more bets to cover losses
  • Constantly thinking about betting
Social Signs
  • Hiding it from family or friends
  • Difficulty focusing on work or studies
  • Relationship strain caused by betting
Behavioral Warning Signs
  • Wanting to stop but being unable to
  • Playing longer than planned
  • Repeated failed attempts to stop betting
If you recognise two or more of the above signs, seek help now. Don't try to handle it alone — talk to our support team.
04
1xbest's protection tools

1xbest offers several powerful tools to help ensure a safe betting experience. You can easily activate these tools from your account settings:

Deposit limit

Set a maximum deposit limit — daily, weekly, or monthly. Once saved, it takes effect immediately.

Loss limit

Betting will automatically stop once your losses reach a set amount. Your budget stays protected.

Session Time Limit

Set how long you want to stay on the platform in one session. Once the time is up, you will be automatically logged out.

Reality Check

Pop-up messages will appear at regular intervals showing a summary of your session length and losses.

Cooling-Off Period

Temporarily suspend your account for 1 to 30 days. No bets can be placed during this period.

Self-Exclusion

Lock your account for 6 months to 5 years, or permanently. The account cannot be reopened during this period.

05
Check yourself — Are you doing OK?

Answer the questions below to review your betting habits:

Question 1: Did you spend more money on betting last month than you had planned?

Question 2: Do you feel restless or irritable when you're not betting?

Question 3: Do you hide your betting activity from your family?

06
How to set your limits

Setting limits at 1xbest is simple. Just a few steps and you're in control:

1
Log in to your account

Log in to your 1xbest account and go to the profile menu.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" option in your account settings.

3
Choose your preferred limit

Deposit, loss, or time limits — choose what works best for you.

4
Enter amount and duration

Select the limit amount and the daily/weekly/monthly timeframe.

5
Confirm — Takes effect immediately

Limits take effect as soon as you save them. You can lower a limit immediately, but increasing it requires a 24-hour waiting period.

Tip: Experts recommend spending no more than 5% of your monthly budget on betting.
07
Break & self-exclusion options

Sometimes, taking a few days off is the best decision you can make. 1xbest offers two types of breaks:

Cooling-Off Period

For short-term breaks. Can be activated for 1 to 30 days.

  • Betting is suspended during this period
  • Account visible
  • Automatically resumes after the period ends
Self-Exclusion

For long-term breaks. Can be set from 6 months up to permanent.

  • Account is fully closed during this period
  • Cannot be reopened during the period
  • Cannot be reopened if made permanent

During your self-exclusion period, we will not send you any marketing messages or promotional offers. That is our commitment to you.

08
Protection of Minors

1xbest strictly enforces a policy that prevents anyone under 18 from betting. Our measures to protect minors:

  • Age verification is mandatory at the time of registration.
  • Age is verified through identity documents as part of the KYC process.
  • Accounts with suspicious age details are flagged automatically.
  • Accounts found to belong to minors will be closed immediately.

Advice for parents: Use parental control software on your devices and keep an eye on your child's internet activity.

If you know of anyone under 18 using 1xbest, please report it immediately to support@1xbest.im.
09
Help Center & Contact

For any questions or assistance regarding responsible gambling, feel free to reach out. Our specialist team is available around the clock:

Live Chat
24/7 live chat support. Log in to the platform for instant assistance.
Email Support
Write to us at support@1xbest.im. You'll receive a response within 24 hours.
Asking for help takes courage. Our team will support you with complete confidentiality and without judgment.
Our commitment

Why Responsible Gaming Is Safe at 1xbest

We are always here to ensure your well-being and safety

Personalized Limit Controls

Set your own budget, time, and loss limits — no pressure, no obligation. You're in full control.

Transparent Betting History

You can view a full history of your betting activity, deposits, and withdrawals at any time. Know your habits, stay informed.

Smart reminder system

You will be reminded to take breaks at set intervals, with real-time session data to keep you informed.

Specialist Support Team

Our trained support team understands problem gambling and is equipped to help. Talk to us in Bangla and get the right guidance.

Strict Age Verification

No one under 18 is permitted to use the platform — we enforce a strict KYC verification process to ensure this.

Mental health support

Betting addiction is a mental health issue. We take it seriously and are ready to connect you with the support you need.

Awareness

Understand your betting risk level

Knowing where you stand makes it easier to take the right steps

Safe play Staying within budget and having fun
Warning Level Occasionally overspending
Risk Level Losing control occasionally
Crisis Level I need help now
If you are at the caution level or above, use our limit-setting tools or contact support directly.
❤️ Enjoy Responsibly

Start Betting Safely Today

Register at 1xbest and use our responsible gambling features for a safe and enjoyable betting experience.

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